User GuideOn-call & Incident Response
Mobile & Desktop Apps
The Owlpane On-call app is available for:
- iOS & iPadOS (Universal app via Apple App Store, with two-pane split view on iPad)
- macOS (Mac Catalyst / native desktop build)
- Android Phone & Tablet (Google Play, with adaptive two-pane layout on tablets and foldables)
- Windows (Signed Windows MSIX package via Microsoft Store)
Signing In
Owlpane On-call supports three sign-in methods:
- 6-Digit Login Code (Recommended on Mobile): Enter your workspace email address in the app to receive a 6-digit one-time sign-in code (
POST /v1/auth/mobile/code), then enter the code directly in the app. - Magic Link Deep Link: Tap the sign-in link in your email (
owlpane://auth?token=...) to open the app directly and establish a session. - Email & Password: Sign in with your standard Owlpane account credentials.
Push Notification Permissions & Quiet Hours
After signing in, open Settings → Register This Device for Push to register your device (POST /v1/mobile/devices):
- Critical Alerts: When enabled,
criticalseverity incidents bypass system mute and quiet hours so you never miss a production outage. - Quiet Hours: Set a local start and end window (for example
22:00to07:00) to silencewarningandinfonotifications overnight. - Test Push: Owners can send a synthetic verification notification (
POST /v1/mobile/push/test) from the Settings tab to verify end-to-end delivery.
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