Schedules, Acknowledge Flow & AI TriageCopy Anchor Link

Weekly On-call ScheduleCopy Anchor Link

Configure your workspace's weekly rotation in the web console (Observability → Alert Channels → On-call schedule) or directly in the Owlpane On-call app under the On-call tab.

Each day of the week (Sun–Sat) maps to the email address of the primary on-call responder:

{
  "entries": [
    { "day": 1, "email": "sre-monday@example.com" },
    { "day": 2, "email": "sre-tuesday@example.com" }
  ]
}

Acknowledging IncidentsCopy Anchor Link

When an alert transitions to firing, Owlpane dispatches push notifications to registered devices along with any configured secondary channels.

1. Open the incident from the push notification or the Inbox tab.
2. Tap 1-Tap Acknowledge (POST /v1/mobile/incidents/:kind/:id/acknowledge).
3. The incident status updates to acknowledged, repeat notifications stop, and the acknowledgment is recorded on the incident timeline.

AI SRE TriageCopy Anchor Link

From any incident detail view, tap Ask AI SRE Assistant (or switch to the AI SRE tab) to run a read-only investigation (POST /v1/mobile/ai/investigate). The assistant inspects correlated alerts, uptime checks, and declared incidents to summarize likely root causes and next steps. All remediation actions require explicit human confirmation.